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Terms of Service for Chat Bot

15. Emergency Disclaimer14. Contact Information13. Updates to Terms12. General Provisions11. Dispute Resolution10. Termination9. Limitation of Liability8. Intellectual Property7. Service Availability and Modifications6. Data and Privacy5. AI-Generated Content Disclaimer4. Acceptable Use Policy3. User Eligibility and Requirements2. Description of ​Service1. Agreement to Terms

Effective Date: 10 - 06 - 2025

Last Updated: 10 - 06 - 2025

1. Agreement to Terms

By using our AI chatbot service ("Service") through WhatsApp, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

Important: You acknowledge that you are interacting with an artificial intelligence chatbot, not a human representative.

2. Description of ​Service

2.1 Service Overview

Our Service provides an AI-powered chatbot accessible through WhatsApp that can:

  • Answer questions and provide information
  • Assist with general inquiries
  • Engage in conversational interactions
  • [Add specific capabilities your bot offers]

2.2 Service Limitations

  • Our Service is an AI chatbot with inherent limitations
  • Responses are generated automatically and may not always be accurate
  • The Service cannot replace professional advice in any field
  • We do not guarantee the accuracy, completeness, or reliability of any information provided

3. User Eligibility and Requirements

3.1 Age Requirements

  • You must be at least 13 years old to use our Service
  • Users under 18 require parental consent
  • Users under 13 are prohibited from using our Service

3.2 WhatsApp Requirements

  • You must have a valid WhatsApp account
  • You must comply with WhatsApp's Terms of Service
  • You are responsible for your WhatsApp account security

3.3 General Requirements

  • You must provide accurate information when requested
  • You must use the Service in compliance with applicable laws
  • You must not use the Service for illegal or harmful purposes

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service for:

  • Legitimate informational purposes
  • General conversation and assistance
  • Educational inquiries
  • Business-related questions (within scope)

4.2 Prohibited Uses

You may NOT use our Service for:

  • Illegal activities or promoting illegal content
  • Harassment, abuse, or threatening behavior
  • Sharing harmful, offensive, or inappropriate content
  • Attempting to circumvent Service limitations
  • Spamming or excessive automated requests
  • Sharing personal information of others without consent
  • Creating fake accounts or impersonating others
  • Attempting to hack, disrupt, or compromise the Service
  • Commercial use without authorization
  • Sharing malicious software or links

4.3 Content Restrictions

Do not share:

  • Copyrighted material without permission
  • Personal identifying information of others
  • Confidential or proprietary information
  • Harmful, threatening, or abusive content
  • Adult content or sexually explicit material
  • Content that violates any laws or regulations

5. AI-Generated Content Disclaimer

5.1 Nature of AI Responses

  • All responses are generated by artificial intelligence
  • Responses may contain errors, inaccuracies, or outdated information
  • AI-generated content should not be considered as professional advice
  • We do not endorse or guarantee the accuracy of AI responses

5.2 Professional Advice Limitation

Our Service does NOT provide:

  • Medical, legal, or financial advice
  • Professional consultation services
  • Emergency assistance or crisis support
  • Personalized recommendations for critical decisions

If you need professional advice or emergency assistance, consult qualified professionals or contact appropriate emergency services.

6. Data and Privacy

6.1 Data Collection and Use

  • Your use of our Service is subject to our Privacy Policy
  • We collect and process data as described in our Privacy Policy
  • All conversation data is automatically deleted every 30 days
  • We do not share your data with third parties

6.2 User Content

  • You retain ownership of content you submit
  • You grant us a limited license to process your content to provide the Service
  • You are responsible for the content you share
  • We may remove content that violates these Terms

7. Service Availability and Modifications

7.1 Service Availability

  • We strive to maintain Service availability but do not guarantee 100% uptime
  • Service may be temporarily unavailable for maintenance or technical issues
  • We are not liable for Service interruptions or downtime

7.2 Service Modifications

  • We may modify, update, or discontinue the Service at any time
  • We will provide reasonable notice of significant changes when possible
  • Continued use after modifications constitutes acceptance of changes

8. Intellectual Property

8.1 Our Rights

  • We own all rights to the Service, including software, algorithms, and branding
  • Our trademarks, logos, and service marks are protected
  • You may not copy, modify, or distribute our intellectual property

8.2 Your Rights

  • You retain rights to your original content
  • We do not claim ownership of your messages or shared content
  • You may request deletion of your content at any time

9. Limitation of Liability

9.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 Liability Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are not liable for any direct, indirect, incidental, or consequential damages
  • We are not liable for decisions made based on AI-generated responses
  • We are not liable for Service interruptions or data loss
  • Our total liability shall not exceed the amount you paid for the Service (if any)

9.3 Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

10.1 Termination by You

  • You may stop using the Service at any time
  • Simply stop sending messages to our chatbot
  • Request immediate data deletion by contacting us

10.2 Termination by Us

We may terminate or suspend your access if you:

  • Violate these Terms or our Privacy Policy
  • Engage in prohibited activities
  • Cause harm to the Service or other users
  • Use the Service illegally

10.3 Effect of Termination

  • Upon termination, these Terms remain in effect for applicable provisions
  • Your data will be deleted according to our Privacy Policy
  • You remain liable for any violations that occurred before termination

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of Rabat - Morocco`

11.2 Dispute Resolution Process

  1. Direct Communication: Contact us first to resolve any issues
  2. Mediation: If direct communication fails, we encourage mediation
  3. Legal Action: Legal disputes will be resolved in the courts of Rabat - Morocco`

11.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or collective proceedings.

12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the complete agreement between you and us regarding the Service.

12.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

12.3 Assignment

We may assign these Terms without notice. You may not assign your rights or obligations under these Terms.

12.4 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

13. Updates to Terms

13.1 Modification Rights

We reserve the right to modify these Terms at any time.

13.2 Notice of Changes

  • Material changes will be communicated through our Service
  • Continued use after changes constitutes acceptance
  • Previous versions will be archived and available upon request

14. Contact Information

For questions about these Terms or our Service:

Legal/Terms Contact:

  • Email: legal-contact@digisbai.com
  • Address: 56 Rue Brahim Roudani App 2 • Ocean, Rabat • Morocco

General Support:

  • Email: support@digisbai.com

15. Emergency Disclaimer

IMPORTANT: Our AI chatbot is not designed for emergency situations. If you are experiencing a medical emergency, mental health crisis, or any other emergency, immediately contact:

  • Emergency services (911 in the US, or your local emergency number)
  • Your local hospital or medical facility
  • Relevant crisis hotlines or support services

Do not rely on our Service for emergency assistance or time-sensitive critical decisions.

Acknowledgment: By using our AI chatbot service through WhatsApp, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

AI Service Notice: You understand that you are interacting with an artificial intelligence system, not a human, and that all responses are generated automatically by AI technology.